Add unlimited updates, upgrades and maintenance for 1 year for NeuChat (Unlimited Users). Based on an average of 2 updates per year with unlimited email and up to 10 incidents of online support during company's business hours. Note, this must be purchased at the same time as NeuChat.

Included is help for questions regarding installation problems, debugging, programming issues, product usage issues or explanation of error messages. Not included is help for questions regarding design changes to user interfaces, defining user profiles, remote administration of clients' software, or third-party software support.